When logged into the web portal, navigate the side menu Organization&Users > User & Groups. On the Users & Groups page, you’ll be presented with a list of Active and Invited users, with the ability to toggle Inactive users that have been temporarily deactivated.
This list can be filtered by user status, type or keyword.
Also, users can be organized into Groups. In turn, Groups can be assigned access to platform content like folders containing screens, docs and data sources, and task dispatching to a Group of users instead of individually.
CONTENTS
Adding a New User
On the Users&Groups page is the Add New button, top-right. Clicking this will take you to the Create User page where you’ll be able to fill in the required details and a few optional settings to successfully create a new user.
If you're unsure of a field or option, be sure to click on the hint icons (?) for additional information.
Basic Details
Simply, once you’ve…
- Selected a User Type
- Standard: Best for light to medium usage.
(1,500 Form entries per month. No access to Premium features/fields, Task&Dispatch or Files&Docs.) - Premium: Unlocks all platform features/fields with unlimited monthly Form entries.
- Standard: Best for light to medium usage.
- Entered in a valid Email Address
- and User Name
- or allowed Website Access, and not only access to the app’s digital solutions created on the website.
(Unchecked means the user can only access the app.)
You’re pretty much good to go and click Create User, top-right.
Upon creation, an invite email will be sent to the user’s email address providing temporary login details and app/website access information.
Access & Security
If the User Can Access Website, set the user’s website role and access to platform areas.
| Website Role | Description |
| Enterprise Admin |
Top-level account administrator.
Access to platform setup, billing and environment areas. |
| Administrator |
Organization administrator.
Can add, edit & delete content in an organization account. |
| Read/Write User |
User with editing capabilities.
Can add/edit/delete content in the platform. |
| Read-Only User |
Limited user with read-only access.
View-only access to content on the platform. |
| Vendor Admin |
Vendor-level super administrator.
Access to all Vendor features (requires Vendor subscription). |
Regional Settings & Other Info
By default but editable, the user’s country and time zone will be set to your account’s organizational settings.
Optional, an External ID and additional user Metadata can be added.
External ID
Lets you enter an identifier for the person from your other systems – e.g. your payroll or human resources system.
Can be included when exporting data that the user has been involved in, such as Form entries.
Metadata
Additional information about this user by specifying key/value pairs.
These values can be accessed across the platform by using the USERMETA('key') formula function.
Assigned Folders
Assign folder permissions to the user from a list of available Folders.
Every folder assigned to a user allows the screens, docs and data sources inside that folder to
be downloaded and viewed when the user logs into the mobile app.
Group Membership
If you are using user groups, then you can assign the user to one or more Groups as desired.
API Access
Add user-specific access keys which enforce user permissions and access levels when interacting with our API.
Import Users
Our platform allows for bulk user imports via a .xlsx/csv file in a required format. A template of the required format can be downloaded after clicking Import on the Users&Groups page, on the top-right.
You could also Export your user’s list, remove existing user rows and add new users.