On occasion, we get requests from users who had accidentally deleted items from their account and were then struggling to recover their deleted work.
To address this, we’ve created the “Trash” feature which will now contain these deleted items.
Items that can be restored range from deleted screens, data sources, uploaded documents, submitted form entries, tasks and task templates including any dispatched recurring task instances that are not yet in progress.
Items are stored in the Trash for a period of 30 days, after which they are permanently deleted. Trash items can be permanently erased from the Trash menu before the 30 days elapses as well.
CONTENTS
Trash
Your account’s Trash can be found by navigating to Organization&Users > Trash.
On the Trash page, a list of previously trashed items will display. This list can be filtered by date, type, users, groups and keywords.
The TRASH button when deleting items can be found in the following places:
- The setting pages of Screens
- The setting pages of Data Sources
- The settings page of any Tasks and Task Templates
- The details page of Recurring Tasks
- The details page of any Docs uploaded to Files & Docs
- The popup that appears when clicking the MANAGE DATA button on the Table View page under Data Entries.
- The popup that appears when clicking on the Folder Settings icon next to a Folder
It's important to be diligent with your file naming as the restored file will have the same name as it had previously. This could potentially cause confusion with any replacements you may have created in the interim with the same name.
Restoring Items
To restore an item from Trash, simply hover over the item and click its restore option.
- Restoring a Form will also restore any linked data sources, full version history and the form will be re-associated with the folder it was deleted from.
- Deleting a folder, any content (i.e. screens, data sources, files) associated with the folder will not be deleted and remain under the all category.
- Restoring a folder, any previously associated content will be re-associated.
Alternatively, you can restore multiple items by selecting/ticking them and then clicking the Manage button, top-right of the page.
Website as a Service – Custom Side Menu
If your website is white-labelled and the side menu has been customised, the Trash menu option won’t display by default.
The reason for this is to prevent any undesirable changes to your custom menu.
Simply insert the following into your Custom Side Menu to make this feature visible on your website.
{
"Icon": "fa-trash",
"Title": "Trash",
"Link": "/Trash"
}
Example
